1. Introduction
At cyprushopefertility.com, we attach great importance to protecting the privacy of our visitors and patients. This Privacy Policy explains how your personal data is collected, processed, stored, and protected when you visit our website or use our services.
By using our website, you acknowledge and accept the practices described in this Privacy Policy.
2. Personal Data We Collect
When you visit our website or contact us, we may process the following personal data:
Full name
Telephone number
Email address
Country of residence
Information you provide through contact or appointment requests
Health information voluntarily shared by you in connection with your request for healthcare services
IP address
Browser and device information
Usage data collected through cookies
Health-related information is processed only when voluntarily provided by you and solely for the purpose of delivering the requested healthcare services.
3. Methods of Collecting Personal Data
Your personal data may be collected through the following methods:
Contact and consultation forms available on our website
Online appointment or information request forms
Telephone communications
Email correspondence
WhatsApp and other digital communication channels
Cookies and analytics tools
Technical information collected automatically during your use of the website
4. Purposes of Processing Personal Data
The personal data we collect is used for the following purposes:
Responding to your inquiries and consultation requests
Planning and managing appointment processes
Providing information about IVF and reproductive health services
Planning and coordinating your treatment process
Maintaining effective communication with patients
Improving website performance and user experience
Conducting statistical analyses
Complying with legal obligations
Ensuring the security and continuity of information systems
Your personal data will not be shared with third parties without your explicit consent, except where required or permitted under applicable laws.
5. Data Retention Period
Your personal data will be stored securely for as long as required by applicable laws or for the period necessary to fulfill the purposes for which it was collected.
Once the applicable retention period has expired, your personal data will be securely deleted, destroyed, or anonymized in accordance with applicable legislation.
6. Sharing of Personal Data
Your personal data may be shared in the following circumstances:
With authorized public authorities where required by applicable laws
For the fulfillment of legal obligations
With technical service providers responsible for website infrastructure (such as hosting, security, and maintenance services), only to the extent necessary for providing those services
With relevant healthcare professionals where necessary for the provision of your treatment
Your personal data will never be sold, rented, or shared with third parties for marketing or commercial purposes.
7. Cookies
Our website uses cookies to improve user experience, enhance security, and analyze website performance.
Cookies help us to:
Ensure the efficient operation of the website
Remember your preferences
Analyze website traffic
Improve the quality of our services
For more detailed information, please refer to our Cookie Policy.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal data.
Reasonable safeguards are in place to protect your personal data against unauthorized access, alteration, disclosure, loss, or misuse.
9. Your Rights
Under the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the European Union General Data Protection Regulation (GDPR), you have the following rights:
To learn whether your personal data is being processed
To request access to your personal data
To request the correction of inaccurate or incomplete personal data
To request the deletion or anonymization of your personal data
To object to certain processing activities
To learn with whom your personal data has been shared
To exercise any other rights granted under applicable laws
To exercise these rights, you may contact us using the contact details provided below.
10. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time.
Any updates will become effective upon publication on our website. We encourage you to review the latest version regularly.
11. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us.
Cyprus Hope Fertility
Email: [email protected]
Phone: +90 548 844 45 00
Address: Hasan Arseven, Dr. Burhan Nalbantoğlu Cd. Sokak, Ortaköy 99010, Northern Cyprus